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Services and Support

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Annual Cluster Care

 

Annual Cluster Care is an annual support subscription for Platform Open Cluster Stack that includes:

  • Regular maintenance
  • Periodic upgrades
  • Patches
  • Access to resources

 
Annual Cluster Care is ideal for your organization if you require:

  • Maximum HPC uptime for mission-critical tasks
  • Technological predictability
  • The latest functionality
  • Maximum system performance


More Information
To purchase Platform Open Cluster Stack Annual Cluster Care or for more information, please email to ocs@platform.com.

 

Technicial Support

Technical Support hours: 9am to 5pm local time
Email: support@platform.com
eSupport: http://esupport.platform.com/

Support Centers

North America
Phone: (905) 948-4297
Toll Free: 1 877-444-4573

United Kingdom                                           France
Phone: +44 (0) 1256-370-530                  Phone: +33 (0) 8 10 14 76 72

China                                                              Japan
Phone: +86 010-82004215                        Phone: +813 5326-3106

 

This product includes software developed by the Rocks Cluster Group at the San Diego Supercomputer Center at the University of California, San Diego and its contributors.

Platform OCS - Dell Edition

Platform OCS - Red Hat HPC Solution